Effective Date: September 2, 2025

The Wellness Spell (“we,” “our,” or “us”) operates thewellnessspell.com and provides corporate wellness programs globally. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

Personal Information You Provide:

• Name, email address, phone number, job title, company name
• Program registration and participation details
• Health and wellness assessment responses (voluntary)
• Payment and billing information
• Communication preferences and feedback

Information Collected Automatically:

• Website usage data (pages visited, time spent, click patterns)
• IP address, browser type, device information
• Cookies and similar tracking technologies

Sensitive Information:

• Health-related information shared during wellness assessments (with explicit consent)
• Confidential discussions during coaching sessions and retreats
• Mental health and stress-related information for program customization

How We Use Your Information

• Deliver and customize wellness programs and services
• Process payments and manage registrations
• Communicate about programs, schedules, and updates
• Measure program effectiveness and improve services
• Comply with legal obligations and protect our rights
• Send marketing communications (with consent, opt-out available)

Information Sharing and Disclosure

We DO NOT sell or rent your personal information.

We may share information with:

• Service providers (payment processors, hosting services, analytics)
• Your employer (only aggregated, anonymized program results unless specifically authorized)
• Legal authorities when required by law
• Business partners for joint program delivery (with your consent)

Confidentiality Commitment: All individual wellness assessments, coaching conversations, and retreat participation remain strictly confidential unless you provide written consent to share specific information.

International Data Transfers

As we operate globally (Australia, India), your information may be transferred and processed in different countries. We implement appropriate safeguards including:

• Standard contractual clauses for international transfers
• Adequate data protection measures in all jurisdictions
• Compliance with GDPR, Australian Privacy Act, and Indian data protection laws

Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access controls and staff training
• Secure destruction of information when no longer needed

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Delete your information (subject to legal requirements)
• Restrict or object to processing
• Data portability
• Withdraw consent for marketing communications

Data Retention

We retain personal information only as long as necessary for:

• Providing services and maintaining business relationships
• Legal compliance requirements (typically 7 years for business records)
• Legitimate business interests (program improvement, safety)

Cookies and Tracking

Our website uses cookies for:

• Essential website functionality
• Analytics and performance measurement
• Marketing and advertising (with consent)

You can control cookies through your browser settings.

Children’s Privacy

Our services are designed for working professionals and are not intended for individuals under 18. We do not knowingly collect information from minors.

Contact Information

Data Protection Officer: Email: info@thewellnessspell.com Phone: +61 433558125

For privacy inquiries from:

• Australia: Carrie Benedet, Sydney
• India: Vanitha Choudhari, Bangalore
• Other regions: info@thewellnessspell.com